What are Bock Lighting's freight terms, including the free freight threshold and any exceptions?
Bock Lighting offers freight prepaid (free freight) on orders that meet a minimum order total, calculated at Distributor Net (DN) or book price. The standard freight allowance thresholds are:
- Continental USA: $3,000 (DN/book price)
- Canada: $4,000 (DN/book price)
Important exceptions and notes: - Freight allowance does not apply to poles or anchor bolts — freight on poles must always be paid by the customer. - Heavily discounted or discontinued items may also be excluded from freight allowance. - The freight allowance is based on the DN/book price total, not on overage quantities. - Additional charges may apply for residential delivery, lift gate service, and call-ahead delivery. - Drop ship orders are eligible for freight allowance as long as the order meets the minimum threshold. - Some orders may have different thresholds depending on specific agreements — contact your sales rep to confirm.
For complete published terms, visit: https://www.bocklighting.com/sales/terms