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InicioCentro de Privacidad

Centro de Privacidad

Administra tus preferencias de cookies y revisa nuestras políticas de privacidad.

Configuración de Cookies

Administra cómo usamos las cookies en este sitio web. Tus preferencias se guardan automáticamente.

Sin Preferencias Establecidas
Elige tus preferencias de cookies a continuación.
Cookies Necesarias
Esenciales para el funcionamiento del sitio web
Siempre Activo

Estas cookies son necesarias para que el sitio web funcione correctamente. Habilitan funcionalidades básicas como autenticación, seguridad y recordar tus preferencias de cookies.

Cookies de Analítica
Nos ayudan a mejorar nuestro sitio web

Estas cookies nos ayudan a entender cómo los visitantes interactúan con nuestro sitio. Usamos Google Analytics, PostHog y Microsoft Clarity para analizar patrones de uso.

Cookies de Marketing
Usadas para publicidad

Estas cookies se utilizan para publicidad y para medir la efectividad de las campañas publicitarias. Usamos Google Ads para seguimiento de conversiones y remarketing.

Cookies de Preferencia
Recuerdan tu configuración

Estas cookies recuerdan tu configuración y preferencias para una experiencia personalizada. Incluye configuración del widget de chat.

Más Información

Para información detallada sobre las cookies específicas que usamos, consulta nuestra Política de Cookies. Para saber cómo protegemos tus datos, lee nuestra Política de Privacidad.

Privacy Policy

Last updated: March 16, 2025

Note: This policy represents our best effort to document our privacy practices. While we strive for completeness, some details may be missing or subject to change.

1. Introduction

This Privacy Policy describes how Bock Lighting ("Bock Lighting," "we," "us," or "our") collects, uses, and protects information obtained from users of our website (the "Site"). We respect your privacy and are committed to protecting your personal information.

2. Information We Collect

Personal Information

We collect limited personal information, including:

  • Name and email address
  • Phone number and company name
  • Shipping and billing address
  • Information from account creation or contact forms
  • Product configurator usage data

Social Media Login

If you log in via social platforms (Meta, LinkedIn, X), we only collect your name and email—never passwords or profile data.

Automatically Collected Data

  • IP address (anonymized)
  • Browser type, device, and operating system
  • Pages visited and time spent
  • Referring website

3. Tracking Technologies

We use cookies to enhance your experience. See our Cookie Policy for details.

Third-Party Services

  • Google Analytics — Traffic and behavior analytics
  • Google Ads — Conversion tracking
  • PostHog — Product analytics and session recordings
  • Microsoft Clarity — Heatmaps and recordings
  • Sentry — Error monitoring

4. How We Use Your Information

  • Providing services and processing orders
  • Sending transactional and marketing emails (with consent)
  • Responding to inquiries and customer support
  • Analyzing site usage to improve experience
  • Preventing fraud and ensuring security
  • Complying with legal obligations

5. Data Sharing

We do not sell your personal information. We may share data with service providers who help operate our business, or if required by law.

6. Data Security

We use SSL/TLS encryption, encrypted storage, regular security audits, and access controls to protect your data.

7. Data Retention

  • Account data: Until deletion or 7 years from last login
  • Order history: 7 years (legal compliance)
  • Analytics: 14 months (varies by service)
  • Marketing preferences: Until you unsubscribe

8. Your Rights

You have the right to:

  • Access, correct, or delete your information
  • Opt-out of marketing communications
  • Withdraw consent for social media connections

To exercise these rights, email sales@bocklighting.com.

9. California Privacy Rights (CCPA)

California residents have additional rights under CCPA: right to know, right to delete, and right to opt-out of sale (we do not sell personal information).

10. European Privacy Rights (GDPR)

EEA residents have rights under GDPR including access, rectification, erasure, restriction, portability, and objection. Our legal basis includes consent, contract fulfillment, legitimate interests, and legal obligations.

11. Children's Privacy

Our site is not intended for children under 13. We do not knowingly collect their information.

12. Changes to This Policy

We may update this policy periodically. Changes will be posted here with an updated date.

13. Contact Us

Bock Lighting

2476 Edison Blvd, Twinsburg, Ohio 44087

Phone: (216) 912-7050

Email: sales@bocklighting.com

Terms of Use

Last updated: December 2024

Note: These terms represent our best effort to document our policies. While we strive for completeness, some details may be missing or subject to change.

1. Agreement to Terms

By accessing or using the Bock Lighting website (https://www.bocklighting.com), you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site. These terms apply to all visitors, users, and others who access or use the website.

2. Use License

Permission is granted to temporarily download one copy of the materials on Bock Lighting's website for personal, non-commercial transitory viewing only. Under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or public display
  • Attempt to decompile or reverse engineer any software on the website
  • Remove any copyright or proprietary notations
  • Transfer the materials to another person or "mirror" them on any other server

This license shall automatically terminate if you violate any of these restrictions.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

  • Safeguarding your password and account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

We reserve the right to terminate accounts that violate these terms or for any other reason at our discretion.

4. Products and Orders

All products displayed on our website are subject to availability. We reserve the right to limit quantities, refuse service, modify or discontinue products without notice, and correct pricing errors. Product images and descriptions are for illustrative purposes; actual products may vary slightly. For custom orders, final specifications will be confirmed in your order documentation.

5. Product Configurator

Our product configurator allows you to customize lighting products. Please note:

  • Configurations are estimates and subject to final engineering review
  • Pricing shown is approximate and may change based on final specifications
  • Custom configurations may have different lead times
  • Some configurations may not be feasible and will be communicated during order processing

6. Pricing and Payment

All prices are in US Dollars unless otherwise specified. We reserve the right to change prices at any time without notice. In the event of a pricing error, we will contact you before processing your order. Payment terms for business accounts are subject to credit approval. Standard payment terms are Net 30 for approved accounts.

7. Intellectual Property

The website and its entire contents, features, and functionality are owned by Bock Lighting, its licensors, or other providers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. The Bock Lighting name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks ofBock Lighting. You must not use such marks without our prior written permission.

8. Disclaimer

The materials on Bock Lighting's website are provided on an 'as is' basis.Bock Lighting makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

9. Limitation of Liability

In no event shall Bock Lighting or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Bock Lighting's website, even if Bock Lighting or a Bock Lighting authorized representative has been notified orally or in writing of the possibility of such damage.

10. Accuracy of Materials

The materials appearing on Bock Lighting's website could include technical, typographical, or photographic errors. Bock Lighting does not warrant that any of the materials on its website are accurate, complete, or current. Bock Lighting may make changes to the materials contained on its website at any time without notice.

11. External Links

Bock Lighting has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement byBock Lighting. Use of any such linked website is at the user's own risk.

12. Modifications

Bock Lighting may revise these terms of use at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of use. We encourage you to periodically review these terms.

13. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Ohio, United States, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

14. Contact Us

If you have any questions about these Terms of Use, please contact us:

Bock Lighting

2476 Edison Blvd, Twinsburg, Ohio 44087

Phone: (216) 912-7050

Email: sales@bocklighting.com

Cookie Policy

Last updated: December 2024

Note: This policy represents our best effort to document our cookie usage. While we strive for completeness, some details may be missing or subject to change.

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site. This policy explains what cookies we use, why we use them, and how you can control them.

How to Manage Cookies

When you first visit our website, you will see a cookie consent banner that allows you to:

  • Accept All — Enable all cookies
  • Reject — Only allow necessary cookies
  • Manage — Choose which types of cookies to allow

You can also manage cookies through your browser settings or visit our Cookie Settings page to update your preferences at any time.

Types of Cookies We Use

Necessary Cookies

Required for the website to function

Always Active

These cookies are essential for the website to work properly. They enable core functionality such as security, account access, and remembering your preferences. You cannot disable these cookies.

CookiePurposeDuration
cookieConsentStores your cookie preferences1 year
auth_sessionMaintains your login sessionSession
cart_idIdentifies your shopping cart30 days

Analytics Cookies

Optional — Help us improve our website

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

ServicePurposePrivacy Policy
Google AnalyticsWebsite traffic analysis, user behaviorView
PostHogProduct analytics, session recordingsView
Microsoft ClaritySession recordings, heatmapsView

Marketing Cookies

Optional — Used for advertising

These cookies are used to track visitors across websites to display relevant advertisements. They help us measure the effectiveness of our advertising campaigns.

ServicePurposePrivacy Policy
Google AdsConversion tracking, remarketingView

Preference Cookies

Optional — Remember your settings

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

ServicePurposePrivacy Policy
Front ChatCustomer support chat widgetView

Managing Cookies in Your Browser

Most web browsers allow you to control cookies through their settings. Here are links to manage cookies in popular browsers:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies.

Contact Us

If you have any questions about our use of cookies, please contact us:

Bock Lighting

2476 Edison Blvd, Twinsburg, Ohio 44087

Phone: (216) 912-7050

Email: sales@bocklighting.com

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2476 Edison Blvd

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